Exchange Policy

Last Updated: 05 January 2024

Welcome to Thaan India!

We strive to ensure your complete satisfaction with your purchase. If, for any reason, you are not satisfied, we offer a straightforward exchange policy within 14 days of your purchase. Please note that we do not provide a refund option; exchanges only.

Exchange Process:

1. Contact us through the contact form on our website, providing your name, email, mobile number, and a brief message explaining the reason for the exchange.
2. Our team will respond with detailed instructions on how to proceed with the exchange.
3. Securely pack the item and include a copy of the original invoice.
4. Ship the item back to the address provided by our team.
5. Once we receive the product, we will check it with our team to ensure it is in its original and unused condition.
6. After the product check, we will proceed with your exchanged order promptly.

Conditions for Exchange:

• The item must be unused and in its original condition.
• Exchange shipping costs are the responsibility of the customer.

Refund:

Please note that refund is not provided. Upon receiving the item for exchange, we will inspect it and process the exchange within 7 business days. The exchanged item will be shipped to you promptly.

Contact Us:

If you have any questions or concerns about our Exchange Policy, please feel free to contact us at thaanindia@gmail.com or +91 99602 33255.

Please be sure to review our policies regularly, as they may be subject to updates. Thank you for choosing Thaan India!