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Terms and Conditions

Terms & Conditions – Thaan India

Welcome to Thaan India. These Terms & Conditions ("Terms") govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. Terms and conditions help define the legal relationship between an online store and its customers, including payment, delivery, returns, and liability.

1. About Us

Thaan India is an Indian clothing and lifestyle brand offering apparel, accessories, and related fashion products.

For any queries, contact us:

2. Acceptance of Terms

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree, please discontinue use of the website immediately.

3. Eligibility

You must be at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

4. Products

We strive to display product images, colours, descriptions, and pricing as accurately as possible.

However:

  • Actual colours may vary depending on your device.
  • Slight differences in fabric texture, print placement, or stitching may occur.
  • Product availability is subject to stock.

We reserve the right to discontinue products without prior notice.

5. Pricing

  • All prices are listed in Indian Rupees (₹).
  • Prices include applicable GST unless stated otherwise.
  • Shipping charges (if any) will be displayed during checkout.
  • Prices may change without notice.

6. Orders

Once an order is placed:

  • You will receive an order confirmation email.
  • Acceptance of the order occurs only after shipment.
  • We reserve the right to cancel or refuse any order due to:
    • Pricing errors
    • Stock unavailability
    • Suspected fraud
    • Incorrect customer information

Refunds for cancelled orders will be processed using the original payment method.

7. Payment

We accept secure online payments through approved payment gateways.

Accepted payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (if available)

Thaan India is not responsible for payment gateway failures or banking issues.

8. Shipping & Delivery

Estimated delivery timelines are displayed during checkout.

Delivery timelines may vary due to:

  • Weather conditions
  • Courier delays
  • Public holidays
  • Remote delivery locations

Risk of loss passes to the customer upon successful delivery.

9. Returns & Exchanges

Please refer to our separate Return & Refund Policy.

Generally:

  • Items must be unused.
  • Original tags must remain attached.
  • Return requests must be made within the stated return period.
  • Customized or sale products may not be eligible for return.

10. Cancellation Policy

Orders may be cancelled before dispatch.

Once shipped, cancellation may not be possible.

11. Intellectual Property

All content on this website including:

  • Logos
  • Brand name
  • Images
  • Product designs
  • Graphics
  • Text
  • Videos

is the exclusive property of Thaan India.

No content may be copied, reproduced, distributed, or used commercially without written permission.

12. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access.
  • Upload malicious software.
  • Misrepresent your identity.
  • Interfere with website functionality.

Violation may result in suspension of access.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and use your personal information.

14. Limitation of Liability

To the maximum extent permitted by law, Thaan India shall not be liable for:

  • Indirect damages
  • Loss of profits
  • Data loss
  • Business interruption
  • Delivery delays caused by third parties
  • Force majeure events

Our maximum liability shall not exceed the amount paid for the relevant order.

15. Disclaimer

All products and services are provided on an "as is" and "as available" basis.

We do not guarantee:

  • Continuous website availability
  • Error-free operation
  • Complete accuracy of product descriptions

16. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Delhi, India, unless otherwise required by applicable law.

17. Changes to Terms

We reserve the right to update these Terms at any time.

Changes become effective immediately upon publication on this page.

18. Contact Us

For questions regarding these Terms & Conditions, contact:

Thaan India

📧 Email: thethaanindia@gmail.com

🌐 Website: www.thaanindia.com